CTI (computer telephony integration) service to integrate a Xelion server with a third party service which exposes an API (webservice) interface.
1. Project information
Base URL for all API calls is:
1.1. General overview
Xelion CTI is a service responsible for the integration of a Xelion server with other APIs which need to be accessed via OAuth 2.0 authentication. The APIs can belong for example to third party CRM (computer relation management) systems such as Salesforce and Zoho.
The CTI service acts on behalf of a specific Xelion user and whenever needed calls the API endpoint belonging to the external service by inserting the access token of the specific Xelion user in the request header.
1.4. API reference
The API reference contains information for end-users of the CTI application REST API, typically developers building client applications such as apps and GUIs.