Create External Chat Session From Gateway

User Guide > Resources > Create External Chat Session From Gateway

This request creates a new external chat session from a chat gateway and returns chat session information.
A gateway ID is needed to start the session. The gateway ID is given by the administator client.

Resource

POST https://<HOST>/portal/chat/<TENANT>/gateways/<GATEWAY_ID>/sessions

Parameters

None

Payload

New External Chat Session Info

Response

External Chat Session

Context

Authorization

Authorized by token:
The Xelion token should be send in the Authorization header.

Errors

HTTP code	Description
400	Missing tenant, gateway id or session info

Example

Request

POST https://xelion.nl/portal/chat/master/gateways/1234567/sessions

Payload

{
     "clientId": "peter"
}

Response

{
    "id": "2045858",
    "name": "External Chat Support < - > peter",
    "activatedDate": "",
    "idleDate": "",
    "endDate": ""
}