Create External Chat Session
This request creates a new external chat session and returns chat session information.
A phone line ID is needed to start the session. A list of phone lines can be foubd through the list phone lines request.
Resource
POST /chats/external_session
Parameters
None
Payload
None
Response
Context
| Authorization |
Administrator |
Example
Request
POST https://xelion.nl/api/v1/master/chats/external_session
Payload
{
"clientId":"external1",
"phoneLine": {
"oid":"1651226"
}
}Response
{
"object": {
"participants": [
{
"commonName": "Wesley",
"oid": "1650975",
"objectType": "Person"
},
{
"commonName": "external1",
"oid": "1896104",
"objectType": "UnknownAddressable"
}
],
"sessionType": "external",
"commonName": "<Unknown> <XCCChatSession>",
"oid": "1896095",
"objectType": "XCCChatSession"
},
"links": [
{
"rel": "self",
"href": "https://xelion.nl/api/v1/master/chats/1896095",
"method": "GET"
}
]
}