Send External Chat Feedback

User Guide > Resources > Send External Chat Feedback

This request is called when the user sends a feedback for this session. Feedback is sended after the session is ended.

Resource

POST https://<HOST>/portal/chat/<TENANT>/gateways/<GATEWAY_ID>/sessions/<SESSION_ID>/feedback

Where 'GATEWAY_ID' is the id of the gateway and 'SESSION_ID' is the id of the session.

Parameters

None

Payload

External Chat Feedback

Response

None

Context

Authorization

Authorized by token:
The Xelion token should be send in the Authorization header.

Errors

HTTP code Description

400

Missing tenant, gateway id

500

General error, gateway not found, session not found or not linked to this gateway

Example

Request
POST https://xelion.nl/portal/chat/master/gateways/1234567/sessions/2045858/feedback
Payload
{
    "rating": 5,
    "feedback": "this is feedback"
}