Channel


A phone channel. A channel is created for each phone that is participating in the call.

Fields

Name Type Notes

channelId

String

The unique channel id.

channelName

String

The channel name at the PBX.

flowId

String

The call flow id. The flow id is maintained across channels, when the call is transferred, parked or otherwise switched a channel. The call flow can be tracked by observing the flow-id.

state

Channel State

The channel state.

creationDate

datetime

The creation date and time of the channel.

phoneNumber

String

the phone number

addressable

Addressable

The caller.

isOriginator

boolean

true if this channel is the originator of the call (the caller).

conferenceRoom

String

for conference call: the conference room

parkingSlot

String

for parked channel: the parking slot

linkedChannelId

String

The id of the linked channel. This property is set if the call is answered.